Operational Excellence


Solutions for Streamlining Workflow and Maximizing Productivity

Marketing CRM ~ Visitor Screening ~ Dining POS ~ Charge Capture and Invoicing ~ Digital Signage

Add enhancements that work seamlessly together, connecting your teams and helping your communities run like well-oiled businesses. Visitor sign-in kiosks, secure communications, marketing and lead management, performance analytics – intelligent ways to increase occupancy, reduce staff turnover and improve profitability

Marketing CRM

CareSynchrony® CRM provides senior living professionals with an fast, easy-to-use tool to help track inquiries and referrals, decrease response time from inquiry to contact, and gain real time visibility and insight into occupancy, availability and conversion ratios.

Integrating marketing customer relationship management (CRM) applications furthers information sharing between marketing and care teams

Census 100 app for iOS allows sales teams to focus on quickly responding to enquiries, track sales pipelines, and efficiently nurturing prospects.

Visitor Screening

CareSynchrony® Sentinel simplifies the visitor sign in and sign out process and provides information on visitors who are in the community and residents that are off-premises.

Workflow optimizations and automation keeps staff informed about walk-ins, prospective families, scheduled provider visits, resident isolation risks, and more

Automated temperature measurement and mask detection streamlines workflow and helps conserve staffing resources

Dining Experience and POS

Mobile and kiosk-based dining point of sale (POS) application for culinary teams providing real-time access to resident’s dietary needs and restrictions.

Allows for keeping track of resident dining history and automated sharing with resident families.

Supports restaurant style community dining workflow as well as pre-ordering and room service options. Integrates with charge capture and financials for accurate guest meal billing.

Charge Capture

Smart phone based quick and easy capture of resident charges for ancillary services and incident expenses providing real-time visibility to business office.

Cross-functional charges (care supplies, room service, guest dining, salon services) can be captured at the point of service. Simple and easy customization based on needs of individual communities.

Billing and Invoicing

Simplified solution for financial and business office teams to manage census, efficiently generate monthly statements, while accurately capturing care levels and account activities.

Customizable to community needs and easy sync with Quickbooks for accounting streamlines the billing and invoicing process.

Digital Signage

Fully Automated state of the art digital signage solution that collects and presents information seamlessly with zero to minimal user intervention.

Customizable per community needs.

Integrates into community TV channels for in-room resident viewing and entertainment.

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